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A shortcut Mac keyboard for Pro Tools. With the ASTRA backlit MAC keyboard, you’ll have AVID’s Pro Tools shortcuts at your fingertips and never forget them again. The keyboard features an elegant, slimline black keyboard with low-profile scissor-switch keys for a light, responsive feel. With five selectable light levels, the ASTRA is the. User Tips are helpful hints for getting the most from your Pro Tools system. Important Notices include informati on that could affect your Pro Tool s project data or the performance of your Pro Tools system. Shortcuts show you useful keyboard or mouse shortcuts. Cross References point to related sections in this guide and other Avid documentation. Work faster, with direct access to primary Pro Tools transport and editing functions literally at your fingertips. Designed for both Windows- and Mac-based Pro Tools systems, Pro Tools Custom Keyboards use the same symbols and color-coding system built into several Avid Pro Mixing control surfaces, while retaining all of the conventional alphanumeric labels that appear on standard computer.
Apple has determined that a small percentage of the keyboards in certain MacBook, MacBook Air, and MacBook Pro models may exhibit one or more of the following behaviors:
- Letters or characters repeat unexpectedly
- Letters or characters do not appear
- Key(s) feel 'sticky' or do not respond in a consistent manner
Apple or an Apple Authorized Service Provider will service eligible MacBook, MacBook Air, and MacBook Pro keyboards, free of charge. The type of service will be determined after the keyboard is examined and may involve the replacement of one or more keys or the whole keyboard.
To identify your computer's model and to see if it is eligible for this program, choose Apple () menu > About This Mac. Eligible models are listed below.
- MacBook (Retina, 12-inch, Early 2015)
- MacBook (Retina, 12-inch, Early 2016)
- MacBook (Retina, 12-inch, 2017)
- MacBook Air (Retina, 13-inch, 2018)
- MacBook Air (Retina, 13-inch, 2019)
- MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2017, Two Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports)
- MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
- MacBook Pro (15-inch, 2016)
- MacBook Pro (15-inch, 2017)
- MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)
- MacBook Pro (15-inch, 2018)
- MacBook Pro (13-inch, 2019, Four Thunderbolt 3 Ports)
- MacBook Pro (15-inch, 2019)
Note: No other Mac notebook models are part of this program.
Please choose one of the options below for service. Your Mac notebook will be examined prior to any service to verify that it is eligible for this program.
The type of service will be determined after the keyboard is examined and may involve the replacement of one or more keys or the whole keyboard. The service turn-around time may vary depending upon the type of service and availability of replacement parts.
- Find an Apple Authorized Service Provider.
- Make an appointment at an Apple Retail Store.
- Mail in your device to the Apple Repair Center.
Pro Tools Keyboard - Backlit - For Mac
To prepare your unit for service, please backup your data.
Note: If your MacBook, MacBook Air, or MacBook Pro has any damage which impairs the service, that issue will need to be repaired first. In some cases, there may be a cost associated with the repair.
This worldwide Apple program does not extend the standard warranty coverage of your Mac notebook.
If you believe your Mac notebook was affected by this issue, and you paid to have your keyboard repaired, you can contact Apple about a refund.
Pro Tools Keyboard Cover Mac
The program covers eligible MacBook, MacBook Air, and MacBook Pro models for 4 years after the first retail sale of the unit.
Here is the scenario, a keyboard shortcut like Command+Alt+Shift+7 which is the shortcut for Write Automation For All Parameters, that community member Jakob Myrman found was no longer working for him. Here are 3 things to try…
- Is anything resting on the keyboard which is pressing down one of the keys?
- Have you installed any software recently that might be using the same shortcut and taking precedent over Pro Tools?
- Check your keyboard is OK. On a Mac the easiest way to do this is to go into the Keyboard section of System Preferences and on the Keyboard section, make sure that “Show Keyboard & Character Viewers in menu bar” is enabled.
Then from the menu bar choose show Keyboard Viewer and then press each key in turn and make sure that they work. It is most likely that one of the modifier keys has stopped working.
Jakob got back in touch to say…
Thanx a million! I have to do it differently now, alt+cmd+ /(on the numeric pad) but thats ok. Thanks again, you saved my week!